Skip to main content

Help & Support

If you need assistance logging into the Admission Portal, please contact admission@highered.ohio.gov.

School staff must login with your email and organization IRN.

Students must login with your email, date of birth, and Admission Portal ID (sent in your email).

Hero image

Submit a Support Case

The fastest and most efficient way to get a detailed response. When you use the form below, your inquiry is immediately logged as a Case (ticket) and routed directly to the specialist best equipped to answer your specific question.

Best for: Detailed questions, technical issues (e.g., login problems, document upload errors), or application-specific inquiries.

Response Time: We strive to respond to all support cases within 1-2 business days.


Please provide your first name.
Looks good!
Please provide your last name.
Looks good!
Please provide a valid email address.
Looks good!
Please select a reason.
Looks good!
Please provide a message or description.
Looks good!

Email Our Team

For general questions that may not require a specific case file, you can reach out via email.

General Inquiries:

admission@highered.ohio.gov