Help & Support
Get help and answers about college admissions topics and more.
Help & Support
If you need assistance logging into the Admission Portal, please contact admission@highered.ohio.gov.
School staff must login with your email and organization IRN.
Students must login with your email, date of birth, and Admission Portal ID (sent in your email).
Submit a Support Case
The fastest and most efficient way to get a detailed response. When you use the form below, your inquiry is immediately logged as a Case (ticket) and routed directly to the specialist best equipped to answer your specific question.
Best for: Detailed questions, technical issues (e.g., login problems, document upload errors), or application-specific inquiries.
Response Time: We strive to respond to all support cases within 1-2 business days.
Email Our Team
For general questions that may not require a specific case file, you can reach out via email.