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Help & Support

If you need assistance logging into the Admission Portal, please contact admission@highered.ohio.gov.

School staff must login with your email and organization IRN.

Students must login with your email, date of birth, and Admission Portal ID (sent in your email).

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K12 School Resources
Direct Admission Documentation
Direct Admission Video (coming soon)
Guaranteed Admission Documentation
Portal Access and Technical Instructions
Guaranteed Admission Video (coming soon)
Governor’s Merit Scholarship
Portal Access and Instructions GMS Do’s and Don’ts GMS HIGH SCHOOL GUIDANCE MEMO
Governor’s Merit Scholarship Video (coming soon)
IHE Resources
Direct Admission Documentation
Direct Admission Video (coming soon)
Guaranteed Admission Documentation
Guaranteed Admission Video (coming soon)
Governor’s Merit Scholarship
Governor’s Merit Scholarship Video (coming soon)

Submit a Support Case

The fastest and most efficient way to get a detailed response. When you use the form below, your inquiry is immediately logged as a Case (ticket) and routed directly to the specialist best equipped to answer your specific question.

Best for: Detailed questions, technical issues (e.g., login problems, document upload errors), or application-specific inquiries.

Response Time: We strive to respond to all support cases within 1-2 business days.


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Email Our Team

For general questions that may not require a specific case file, you can reach out via email.

General Inquiries:

admission@highered.ohio.gov